Effective Date: 1 January 2025
4Drive Montenegro ("4Drive", "we", "us", "our") is committed to protecting your privacy when you rent a car with no deposit and no credit card requirement in Montenegro. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website https://4drivemontenegro.com and use our car hire services.
By accessing our website or booking a vehicle with 4Drive, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use our services.
We collect personal information that you voluntarily provide to us when you book a rental car, contact us, or interact with our website. The types of information we may collect include:
We do not require a credit card or a deposit for our car hire services in Montenegro. However, we collect the following payment-related information:
Payment processing is handled securely. Debit card transactions are processed by our payment provider, and we do not store full card numbers on our servers.
When you visit our website, we automatically collect certain technical information, including:
If you contact us by email, phone or through our contact form, we keep a record of your correspondence for customer service and quality assurance purposes.
We use your personal information for the following purposes:
With your consent, we may send you promotional emails about special offers, seasonal discounts or new services in Montenegro. You can opt out of marketing emails at any time by clicking the unsubscribe link in any promotional message or by contacting us at the details below.
We do not sell, trade or rent your personal information to third parties. However, we may share your data in the following circumstances:
We work with trusted third-party service providers who assist us in operating our business, including:
These service providers are contractually obligated to use your information only for the purposes we specify and to protect your data in accordance with applicable laws.
We may disclose your information to Montenegrin government authorities, police, courts or customs officials if required by law or if we believe in good faith that disclosure is necessary to:
In the event that 4Drive is acquired by or merged with another company, your personal information may be transferred to the new owner as part of the business assets. You will be notified of any such change via email or a notice on our website.
We may share your information with other parties if you give us explicit consent to do so.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic.
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve functionality.
Our website may include embedded content or widgets from third parties (such as the booking widget from our rental platform provider). These third parties may set their own cookies to track your interaction. We recommend reviewing their privacy policies.
You can control and delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website, such as the ability to complete a booking.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse or disclosure.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations (such as tax and accounting records required by Montenegrin law) and resolve disputes.
After the retention period, we securely delete or anonymise your data.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.
Under applicable data protection laws (including GDPR for EU residents and Montenegro's national data protection regulations), you have the following rights regarding your personal information:
You can request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used and machine-readable format.
If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.
You can request that we delete your personal information, subject to legal and contractual obligations. For example, we must retain rental records for tax purposes even if you request deletion.
You can ask us to limit how we use your data in certain circumstances (e.g., if you dispute the accuracy of your information).
You can request that we transfer your data to another service provider in a portable format.
You can object to the processing of your personal information for direct marketing purposes or where we rely on legitimate interests as the legal basis for processing.
If you have given consent for us to process your data (e.g., for marketing emails), you can withdraw that consent at any time. This will not affect the lawfulness of processing conducted before withdrawal.
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
4Drive operates primarily in Montenegro, which is located in Europe. If you are accessing our website from outside Montenegro (e.g., from the UK, EU, or another country), your personal information may be transferred to and processed in Montenegro.
We take steps to ensure that any international transfer of your data complies with applicable data protection laws and that your information is protected to the same standard as in your home country.
Our services are intended for adults aged 21 and over (or 23 and over for SUV and premium vehicles). We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.
Our website may contain links to third-party websites, such as tourist information sites, hotel booking platforms or regional guides for Montenegro (Bay of Kotor, Durmitor, Tara Canyon, Skadar Lake, etc.). We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The "Effective Date" at the top of this page indicates when the policy was last revised.
If we make material changes, we will notify you by:
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
4Drive Montenegro
Email: [email protected]
Phone: +382 [XX] XXX XXX
Address: Podgorica, Montenegro
Website: https://4drivemontenegro.com
We are committed to resolving any concerns you may have about your privacy and data protection.
If you believe we have not handled your personal information properly or that we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority in Montenegro or your country of residence.
For Montenegro, the supervisory authority is:
Agency for Personal Data Protection and Free Access to Information of Montenegro
Website: https://www.azlp.me
Thank you for trusting 4Drive Montenegro with your car hire needs. We are dedicated to providing you with a safe, transparent and convenient rental experience across Montenegro - from the Adriatic coast to the mountain national parks - all with no deposit, no credit card and full insurance included.
Last Updated: 1 January 2025