Terms and Conditions

Last updated: August 2026

Welcome to 4Drive Montenegro. These Terms and Conditions govern your use of our car hire services in Montenegro and form a legally binding agreement between you (the renter) and 4Drive (the provider). By booking a vehicle through our website or by any other means, you acknowledge that you have read, understood and agree to be bound by these terms.

1. General Information

1.1 Service Provider

4Drive operates as a direct car rental provider in Montenegro. We are not a broker or aggregator. When you book with us, you enter into a rental agreement directly with 4Drive. Our registered office is located in Montenegro and we operate under Montenegrin law.

1.2 Definitions

Throughout these Terms and Conditions:

"We", "us", "our", "4Drive" refers to 4Drive Montenegro, the car rental provider.
"You", "your", "renter", "hirer" refers to the person who books and signs the rental agreement.
"Vehicle" refers to the car, SUV or other motorised vehicle rented from 4Drive.
"Rental Period" means the period from pickup to return as specified in your booking confirmation.
"Additional Driver" means any person authorised in writing by 4Drive to drive the vehicle in addition to the primary renter.

2. Booking and Confirmation

2.1 How to Book

You can book a vehicle online through our website at https://4drivemontenegro.com, by email or by telephone. All bookings are subject to vehicle availability at the time of confirmation.

2.2 Booking Confirmation

Once we receive your booking request, we will send you a confirmation email with your booking reference number, vehicle details, pickup location, rental period and total cost. This confirmation does not constitute the final rental agreement. The rental agreement is signed at pickup.

2.3 Minimum Rental Period

The minimum rental period is 24 hours (one day). Any part of a day counts as a full day. If you return the vehicle more than 59 minutes late, you will be charged for an additional day.

2.4 Changes to Your Booking

You may request changes to your booking (dates, vehicle category, pickup location) by contacting us at least 48 hours before pickup. Changes are subject to availability and may incur additional charges. If the new rental period or vehicle category is more expensive, you will pay the difference. If cheaper, we will refund the difference.

2.5 Cancellation Policy

You may cancel your booking free of charge up to 48 hours before the scheduled pickup time. Cancellations made less than 48 hours before pickup or no-shows are non-refundable. To cancel, contact us by email or telephone and request a cancellation confirmation.

3. Renter Eligibility

3.1 Age Requirements

The minimum age to rent a vehicle from 4Drive is 21 years. Drivers aged 21-22 may rent economy and compact category vehicles. Drivers aged 23 and over may rent all categories including SUV and premium vehicles. A young driver surcharge applies to renters aged 21-24.

3.2 Driving Licence

You must hold a valid full driving licence that has been issued for at least one year. Licences issued by EU member states and most countries are accepted. If your licence is not in Latin alphabet (English, French, German, etc.), you must also present a valid International Driving Permit (IDP) alongside your national licence. Provisional licences or learner permits are not accepted.

3.3 Identity Document

You must present a valid passport or national ID card at pickup. The name on the booking must match the name on the driving licence and identity document.

4. Payment Terms

4.1 No Deposit Required

Unlike most car rental companies, 4Drive does not require a deposit or security hold on a credit card. We do not block any funds on your card. This is a core part of our service and applies to all rentals.

4.2 Payment Methods

You can pay for your rental by debit card (Visa or Mastercard), credit card or cash in euros at the time of pickup. We do not accept payment by bank transfer or cheque. Payment must be made in full before you take possession of the vehicle.

4.3 Pricing and Inclusions

The price quoted in your booking confirmation includes:

Vehicle rental for the agreed period
Unlimited mileage within Montenegro
Collision Damage Waiver (CDW) with zero excess
Third Party Liability insurance
Theft Protection (TP)
Fire insurance
Road tax and local fees
24/7 roadside assistance within Montenegro

4.4 Additional Charges

The following may incur additional charges:

Additional driver: EUR 5 per day
Child seat or booster seat: EUR 5 per rental period
GPS navigation system: EUR 5 per day
One-way rental (return to a different location): EUR 50-100 depending on distance
Cross-border travel letter (Green Card): EUR 20-50 depending on destination country
Young driver surcharge (age 21-24): EUR 10 per day
Out-of-hours pickup or return: EUR 30
Fuel: you return the vehicle with the same fuel level as pickup; if you return with less fuel, you pay a refueling charge of EUR 30 plus the cost of missing fuel
Late return: if you return more than 59 minutes late, an additional day is charged
Cleaning fee: EUR 50 if the vehicle is returned excessively dirty
Smoking fee: EUR 100 if evidence of smoking in the vehicle
Toll roads: the Sozina tunnel toll is approximately EUR 2.50 each way; you pay tolls directly
Fines and penalties: you are responsible for all parking fines, speeding tickets and other traffic violations incurred during the rental period

4.5 Currency

All prices are quoted in euros (EUR). Montenegro uses the euro as its official currency. If you pay by card, your bank may apply a foreign transaction fee.

5. Insurance and Liability

5.1 Insurance Included

Every 4Drive rental includes Collision Damage Waiver (CDW), Third Party Liability insurance, Theft Protection (TP) and Fire insurance. There is no excess or deductible - you are not liable for damage to the vehicle in normal use and in accordance with these terms.

5.2 What Insurance Does Not Cover

Insurance does not cover damage caused by:

Negligent, reckless or dangerous driving
Driving under the influence of alcohol or drugs
Off-road driving or on unpaved roads not maintained by local authorities
Use of the vehicle for commercial purposes (taxi, delivery, racing)
Unauthorised drivers (anyone not listed on the rental agreement)
Damage to the undercarriage, tyres, wheels, windscreen, mirrors or roof caused by careless driving
Loss of keys or remote
Loss or theft of personal belongings left in the vehicle
Mechanical failure caused by misuse or lack of oil/coolant
Towing other vehicles or pushing other vehicles
Driving in countries not authorised in writing by 4Drive

5.3 Your Liability

If damage to the vehicle is caused by any of the exclusions listed above, you are liable for the full cost of repair or replacement. You must report any accident or damage to 4Drive immediately and obtain a police report if the damage is significant or if a third party is involved.

6. Vehicle Pickup

6.1 Pickup Locations

We offer pickup at Tivat Airport (TIV), Podgorica Airport (TGD), and at any hotel or address in Podgorica, Budva, Kotor, Bar, Herceg Novi or Ulcinj. Delivery to your accommodation is included in the rental price for stays of 7 days or more. For shorter rentals, delivery may incur a fee depending on distance.

6.2 What to Bring

At pickup, you must present:

Your valid driving licence (and IDP if required)
Your passport or national ID card
Your booking confirmation (printed or on your phone)
Payment method (debit card, credit card or cash in euros)

6.3 Vehicle Inspection

Before you drive away, we will conduct a joint inspection of the vehicle with you. Any existing damage will be noted on the rental agreement. Please check the vehicle carefully and report any scratches, dents or other damage immediately. Take photos if you wish. This protects you from being held responsible for pre-existing damage.

6.4 Fuel Policy

The vehicle is provided with a full tank of fuel. You must return it with a full tank. If you return the vehicle with less fuel, you will be charged a refueling fee of EUR 30 plus the cost of the missing fuel at local pump prices.

7. During the Rental Period

7.1 Authorised Drivers

Only the person named on the rental agreement (the primary renter) and any additional drivers authorised in writing by 4Drive may drive the vehicle. Additional drivers must meet the same age and licence requirements as the primary renter and must present their documents at pickup. There is a charge of EUR 5 per day per additional driver.

7.2 Use of the Vehicle

You may use the vehicle for personal tourism purposes only. The vehicle may not be used for:

Commercial purposes such as taxi, hire, delivery or courier services
Racing, rallying, speed trials or driver training
Towing trailers or other vehicles
Transporting hazardous materials
Any illegal purpose

7.3 Permitted Territory

You may drive the vehicle anywhere within Montenegro. If you wish to cross the border into Albania, Croatia, Bosnia and Herzegovina, Serbia or Kosovo, you must request a cross-border travel letter (Green Card) at pickup. This costs between EUR 20 and EUR 50 depending on the country. Driving into any other country without written authorisation from 4Drive is strictly prohibited and will void all insurance coverage.

7.4 Road Rules in Montenegro

You must obey all traffic laws of Montenegro, including:

Drive on the right-hand side of the road
Speed limits: 50 km/h in urban areas, 80 km/h on rural roads, 100 km/h on major routes
Seat belts must be worn by all passengers
Children under 12 or under 150 cm in height must use a child seat
Legal blood alcohol limit is 0.03 percent (effectively zero tolerance)
Mobile phones may only be used with hands-free kit while driving
Dipped headlights must be on at all times, even during the day
Winter tyres are mandatory from 15 November to 31 March if weather conditions require

7.5 Parking and Security

You are responsible for parking the vehicle safely and securely. Always lock the vehicle and do not leave valuables visible. Park only in authorised parking areas. Parking fines are your responsibility.

7.6 Breakdown and Accident Procedure

If the vehicle breaks down or is involved in an accident:

Call our 24/7 assistance number immediately (details provided at pickup and in the vehicle documents)
If the breakdown is due to mechanical failure, we will repair or replace the vehicle at no cost to you
If an accident occurs, obtain a police report and the contact details of any third parties involved
Do not admit liability or make any payment to third parties
Do not arrange repairs without our prior written authorisation

8. Vehicle Return

8.1 Return Time and Location

You must return the vehicle to the agreed location at the date and time specified in your booking confirmation. If you need to extend the rental, contact us at least 24 hours in advance. Extensions are subject to availability and will be charged at the daily rate.

8.2 Late Return

A grace period of 59 minutes is allowed. If you return the vehicle more than 59 minutes late, you will be charged for an additional full day. If you fail to return the vehicle within 24 hours of the agreed return time and have not contacted us, the vehicle will be reported as stolen to the police.

8.3 Return Inspection

We will inspect the vehicle with you at return. If there is any new damage not noted at pickup, you must explain how it occurred. Depending on the circumstances and these terms, you may be liable for repair costs.

8.4 Lost or Stolen Vehicle

If the vehicle is stolen, you must report it to the police immediately and obtain a police report. Notify 4Drive within 24 hours. Subject to the terms of the insurance, theft is covered provided you have not been negligent (for example, leaving keys in the vehicle).

9. Data Protection and Privacy

9.1 Personal Data

We collect and process your personal data in accordance with our Privacy Policy and Montenegrin data protection law. We collect your name, contact details, driving licence number and payment information for the purpose of providing the rental service.

9.2 Use of Data

We use your data to:

Process your booking and provide the vehicle
Communicate with you about your rental
Send booking confirmations and invoices
Comply with legal obligations (such as reporting traffic offences to authorities)

9.3 Data Sharing

We do not sell your data to third parties. We may share your data with:

Our insurance provider for the purpose of processing claims
Law enforcement authorities if required by law
Payment processors to complete transactions

For full details, please read our Privacy Policy.

10. Complaints and Disputes

10.1 How to Complain

If you are not satisfied with any aspect of our service, please contact us by email or telephone as soon as possible. We aim to resolve all complaints within 7 working days.

10.2 Governing Law

These Terms and Conditions are governed by the laws of Montenegro. Any dispute arising from your rental agreement shall be subject to the exclusive jurisdiction of the courts of Montenegro.

10.3 Alternative Dispute Resolution

If we are unable to resolve a dispute through direct communication, you may refer the matter to an alternative dispute resolution body in Montenegro or your country of residence, if applicable under EU consumer protection law.

11. Limitation of Liability

11.1 Our Liability

To the fullest extent permitted by law, 4Drive is not liable for:

Indirect, consequential or incidental losses (such as loss of holiday enjoyment, missed flights, hotel costs)
Loss or damage to personal belongings left in the vehicle
Delays caused by traffic, weather, roadworks or other factors beyond our control
Mechanical failure of the vehicle provided we offer a replacement vehicle or roadside assistance

11.2 Your Liability

You are liable for:

All traffic fines and penalties incurred during the rental period
Damage to the vehicle if caused by breach of these terms
Loss of keys or vehicle documents
Refueling charges if you return the vehicle with less fuel than provided

12. Force Majeure

We are not liable for failure to perform our obligations if such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, war, government restrictions, pandemics or breakdown of transport networks. In such cases, we will offer a refund or reschedule your booking where possible.

13. General Provisions

13.1 Entire Agreement

These Terms and Conditions, together with your booking confirmation and the rental agreement signed at pickup, constitute the entire agreement between you and 4Drive.

13.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13.3 Amendments

We may update these Terms and Conditions from time to time. The version in force at the time of your booking applies to your rental.

13.4 Language

These Terms and Conditions are written in English. Translations may be provided for convenience, but in the event of any conflict, the English version shall prevail.

14. Contact Information

If you have any questions about these Terms and Conditions or your rental, please contact us:

Email: [email protected]
Telephone: +382 XX XXX XXX (24/7 support)
Website: https://4drivemontenegro.com